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Thursday, June 23, 2005

Communication

I've finished my third session on NLP. Quite a lotta material to chew through, but a quickie here.

The effectiveness of our communication largely depends on three aspects: Words, Voice and Physiology. Guess what the percentage ratio (for 'impacting' people with our message) is?

Words - 7%
Voice - 38%
Physiology - 55%!

Whoah! Chew on that!

Now you know why 12 pages of VERY VALID and RELEVANT textual information can do less than 2 minutes listening to someone. Now you know why a 'good' message isn't necessarily one with the most impressive phraseology. Now you know why facial expressions are all-important.

4 Comments:

  • 2 MINUTES?! Actually, studies have shown that human beings can actually make a decision based on less than 2 seconds of body language! Bro, you gotta read the book Blink by Malcolm Gladwell. It's awesome.
    http://wilt.slashview.com/2005/06/awesome-book.php

    By Blogger Derek L., at 2:06 AM  

  • I have Gladwell's first book, Tipping Point which I've lent to Donald - have u read that one? Hmm, I might just get Blink on your recommendation, hehe!

    By Anonymous Anonymous, at 9:03 PM  

  • I've been wondering about Tipping Point. Any good? Must be, if you and Donald are reading it... Yes, get Blink. Good book. Wait, I said that already. :)

    By Blogger Derek L., at 12:18 AM  

  • I just got a copy of Blink myself a couple of weeks ago. Have been reading something else as well, though.

    By Blogger Bruce, at 6:06 PM  

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